LRM aims to provide a strong facility market image complemented by a sound business management system for the generation of positive cash flow for the owners of senior housing communities while improving resident satisfaction.  These objectives are carried out with an overriding focus on making the community a friendly, responsive place that seniors love to call home.  Also of paramount importance is solving the occupancy challenge of any building while maintaining effective cost control.  A property operating at sub-standard occupancy levels will lose money and cause a poor image in the marketplace.  Emphasis on occupancy and customer satisfaction translates into a wholesome emphasis on customer service.  Every dollar spent is translated into a reason for a customer to call the community home.

Management

Our President worked his way up from the mailroom, so to speak, starting in senior housing as a Night Manager while in graduate school.  We develop realistic budgets that we hit.  We inspire confidence in residents, owners, and lenders through steadiness, integrity, and sound judgment.  We tell you what you need to hear, not what you want to hear.

Customer Service

Our customer service philosophy is “Yes, now what’s the question?”  This reflects a very old fashioned notion that customer is king.  This is also a pragmatic position in that it translates every dollar we spend into a reason seniors love to call our communities home.

Growth

Our growth philosophy as a management company is a boutique approach.  We seek conservative increases based on the carefully scrutinized addition of new client properties.  We identify clients based upon integrity and a clear mutually beneficial business interest.